Over the last year, KPMG professionals have helped clients transform their business models or processes, leading to more than 20 percent growth in revenue in this area from FY21 that is largely driven by digital transformation work — a testament to KPMG firms’ offerings: Connected. Powered. Trusted. Elevate, and the power of our alliance-driven digital solutions with globally recognized technology organizations. Our certified consultants are experts in Coupa, Google Cloud, Microsoft, Oracle, Salesforce, SAP, ServiceNow, Workday and more.

To stay ahead of the curve, we continue to make significant investments in our own digital transformation. Under Lisa Heneghan, our new Global Chief Digital Officer, we are entering year four of our multi-year US$5 billion investment focused on technology, people and innovation. This investment helps both accelerate our own digital transformation and strengthens the support we offer clients on their digital journeys. Our own transformation leverages our Powered Enterprise solutions to accelerate our front-, middle- and back-office transformation programs.

KPMG professionals use leading technology to help deliver sustainable and effective change, enabling organizations of all sizes to become higher performing and more resilient and secure, ultimately enhancing value for clients.

We see a significant gap arising between the demand for digital solutions and applications and the talent within organizations currently able to meet that demand. 

The KPMG Citizen Developer Program is the next step in our own digital evolution. The goal is simple: to give our people more autonomy and responsibility to create technology solutions while empowering them with the right tools, the proper guardrails, and the support they need to bring them to life — building a thriving community of like-minded colleagues across the global organization.

Innovation is in our DNA — and it is having an impact in the marketplace. In the past year, leading analysts recognized KPMG for innovation, scalable end-to-end business transformation, and co-innovation with clients spanning data, analytics, artificial intelligence and automation:

KPMG Clara combines deep global audit experience with Microsoft’s advanced security features and industry-leading compliance capability. It blends leading technology with the best of our people to provide quality results across all the nearly 90,000 audit professionals in the 143 countries and territories we operate in.

Innovation in technology underpins our investments in compliance and strategic tax advisory services. We continue to invest significantly in the KPMG Digital Gateway, our cloud-native single platform solution powered by Microsoft Azure. The platform provides access to our full suite of tax and legal technologies and services and enables an efficient and effective global delivery model, a differentiated user experience, and an enhanced ability to turn data into value.

We’re also building an ecosystem of alliances to strengthen our legal service offering. KPMG firms with legal service capability are collaborating with some of the world’s leading technology, data and service companies, including Microsoft and Intapp. Together with them and other technology innovators, they are creating a network for building integrated solutions to empower the legal departments and law firms of the future — helping lay the foundation for success by offering tailored digital solutions and services based on Microsoft cloud technologies.

When the UK Department of Transport wanted to tap into the unrealized potential of England's bus services by providing passengers with information on services, fares and real-time locations, it turned to KPMG in the UK for help.

In the first project of its kind in the UK, KPMG in the UK, with its subcontractor ITO World Ltd., developed a national unified open data platform for England’s bus network, Bus Open Data Services (BODS).

Since 2020, the New Zealand government has focused on achieving greater diversity in its suppliers, requiring all government agencies to allocate a minimum of 5 percent of their contracts to Māori businesses. These Māori businesses play a vital role in helping lift Māori aspirations and dreams of a better life for their communities, while reinforcing New Zealand’s economic security.

This gave Te Puni Kōkiri, the government’s principal policy advisor on Māori well-being and development, a transformational opportunity to support the overall capabilities of Māori businesses and help them become procurement ready.

Te Puni Kōkiri turned to KPMG in New Zealand because of the firm’s deep expertise in government and Te Ao Māori (the Māori world view), as well as its digital services and advanced Microsoft capabilities. The firm created a tailored business assessment and grant management digital solution for Te Puni Kōkiri called “Te Tomokanga” — a gateway to transforming, uplifting and creating better outcomes for all.

The firm used KPMG Powered Grants and Microsoft Power Platform to develop Te Tomokanga. The platform helps Te Puni Kōkiri’s regional advisors and decision makers assess the needs of Māori businesses and provide support and funding so they can participate in the government’s complex procurement environment.

With KPMG professionals’ expertise and the Microsoft Business Applications suite of tools, Te Puni Kōkiri transformed its previously time- and labor-intensive processes into a fit-for-purpose digital solution that allows it to focus on helping create better outcomes for Aotearoa (New Zealand).