Unleashing the power of generative AI in the workplace

In the dynamic landscape of modern business, organizations seek the means to enhance productivity, foster creativity and navigate the evolving terrain of work. With Microsoft 365 Copilot, this enterprise-grade workplace tool is available to integrate into an existing modern workplace platform. It connects Large Language Models (LLMs) with your enterprise's data, harmoniously converging artificial intelligence (AI) and daily workflows. This innovative fusion has the potential to redefine your work paradigm.

Implementing Copilot requires more than simply pushing a button. Building on the longstanding alliance with Microsoft, KPMG firms assist clients in implementing Copilot, carefully considering various aspects to enhance its potential. The Microsoft Copilot implementation framework acts as a guide to support the workforce in adopting generative AI.

Building the business case

KPMG professionals can assist in constructing a compelling business case for Copilot by evaluating the Return on Investment (ROI) based on KPMG models, and can suggest a corresponding implementation roadmap. To achieve your organization’s ROI targets, KPMG professionals also help in establishing key performance indicators (KPIs) to measure success along the way.

Adoption preparations

Data management is a key factor for the successful use of generative AI in the workplace. An assessment of current data governance practices and data repositories supports Copilot adoption. Implementing leading practices helps ensure sound content management and permissions adherence, safeguarding data integrity and regulatory compliance. KPMG professionals gauge and calibrate the necessary licensing levels and network requisites to facilitate a smooth Copilot integration.

Technical rollout

Activating Copilot in the environment follows a standard set of Microsoft checks related to licenses and activated services.

Data integration

In addition to data governance, data availability is also a relevant factor to make the most out of Copilot. Once successfully onboarded, a thorough assessment needs to be done related to data sets not connected to Copilot out of the box. This requires an assessment of data repositories and formulating a detailed data integration strategy featuring connectors and plugins.

Change management

KPMG professionals deliver targeted training sessions, equipping and empowering your workforce with the essential knowledge and abilities needed for proficient Copilot utilization.

Fostering Risk Awareness

KPMG professionals can help you instill a culture of responsible AI use, fostering an ethical Copilot application.

Center of Excellence establishment

Clients have the ability to facilitate an internal Center of Excellence (CoE) to stimulate knowledge sharing and continuous refinement of Copilot usage.

Intrigued by the confluence of art and science that AI brings to work? Eager to explore how AI is poised to revolutionize work paradigms? Learn more about the "how," "why," and "where" of work, unveiling ways leaders can navigate the evolving workplace landscape.

Unlock the full potential of Microsoft 365 Copilot—a gateway to a more intelligent, efficient and innovative future.