Rising to the challenges that government and public sector organizations are facing requires a rapid modernization of service delivery. It should incorporate a different perspective on front- and back-office digital transformation to help meet the demand for customer-centric services delivered with empathy, integrity and trust all while maintaining data accuracy, security and the ability to continually demonstrate effective use of taxpayers’ money.
This can be achieved by attracting the right talent and integrating with partners in key policy areas while being agile enough to adapt quickly to policy changes. Relying on outdated business processes on legacy systems can hold government and public sector organizations back from achieving their purpose.
KPMG Powered Enterprise for Government and Public Sector provides access to leading practices and processes on pre-configured market-leading cloud technologies to help senior public sector leaders rise to the challenges ahead, such as:
- How can you help your people embrace new operating models and build the business case for change?
- How do you provide the insight and control to oversee wider innovation and transformation?
- How can you get more value from your data and use it to inform strategy and the customer experience?
- How can you reshape the workforce and continually drive HR process efficiency?
- How can technology and process help you deliver a purpose-led culture?
Functional transformation across the government and public sector
Within the government and public sector, there is a drive to expand the role of key functions such as finance, HR, and enterprise service management beyond transaction processing and reporting and towards digitally driven functions that provide insight and strategic value. KPMG professionals are working with government and public sector clients to make use of market-leading technologies and processes to become more operationally effective and customer-centric.
Using the experience of KPMG professionals from many countries around the world, KPMG Powered Enterprise solutions have been adapted specifically for government and public sector organizations. By implementing these solutions, coupled with industry expertise, KPMG professionals can help you transform critical business functions to achieve faster speed to value and a customer-centric experience with lower risks and fewer resources.
Powered Enterprise for Government and Public Sector is enabled by market leading platforms, including Microsoft, Oracle, SAP, ServiceNow and Workday all designed to dynamically drive impactful change and jump-start your digital transformation.
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